Trees planted with every support purchase!

with every support purchase!

Website
Support.

We’ll make sure you never have to worry about your website again, so you can focus on running your business.

Website Support Work

UK based web support

Protect, optimise, and perform.

Your website is a vital asset. Like a car, without proper maintenance it can quickly develop costly problems. We keep your site secure, updated, and running smoothly with routine maintenance and proactive security checks, handling the technical side so you can focus on your business.

You’ll also get cookie-free analytics built directly into your WordPress dashboard. See our Analytics page for more details.

Stay secure and efficient with regular updates

Businesses often neglect website upkeep until problems arise. Routine updates safeguard functionality, security, and compatibility with new features. Truth be told, updates can be frustrating. We tackle them carefully, ensuring stable operation and avoiding issues before they escalate. A well-maintained site is a hassle-free site.

Your site monitored around the clock for speed & uptime

A slow or offline website costs you customers and damages your reputation with Google. We monitor your site continuously, tracking uptime, load speed, and Core Web Vitals — the performance signals used to rank your site. If something drops, we know before you do.

Daily site scanning to protect against vulnerabilities

We scan your site four times daily to detect vulnerabilities, outdated plugins, and security risks. Regular checks help prevent breaches, protecting against malware, data leaks, and hacking. A secure site ensures smooth functionality, credibility, and user trust. We’ll also:

Maintenance Updates Support
Performance Support
Scanning Support

Dan is by far the most talented web developer I’ve worked with. His attention to detail & ability to make even the most complex aspects of websites feel effortless is extremely impressive.

Enrolify Christiano

Christiano Scaturro

Owner, Scatourism

Hosting

Ensure your site is always up, running smoothly, and accessible to all.

Hosting

Take the first step to a silky smooth-running website.

Analytics

Get insights into your website’s performanceimpact with our analytics service.

Analytics

It’s time to optimise your site by understanding user behaviour.

Templates

Browse our growing collection of premium templates and components.

Templates

Built for Elementor and Bricks, new templates added regularly.

Resources

The secret sauce that your competitors wish they’d stumbled across first.

Resources

The secret sauce your competitors wish they’d stumbled across first.

How else can we support you?

Beyond maintaining your site, we offer a full suite of services to help your business thrive.

Whether you need reliable hosting, data-driven insights, or quality templates, we’ve got you covered. From onboarding to ongoing care, we’ll ensure your website runs smoothly, securely, and efficiently.

Monthly

Annually

Basic

£60/month
Rolling Monthly Contract

and save 20%

Boost

£120/month
Rolling Monthly Contract

and save 20%

Everything in Basic, plus:

Power

£180/month
Rolling Monthly Contract

and save 20%
Everything in Boost, plus:

* Available as part of our Hosting and Support bundle.

Basic

£60/month
Rolling Monthly Contract

and save 20%

Boost

£120/month
Rolling Monthly Contract

and save 20%

Everything in Basic, plus:

Power

£180/month
Rolling Monthly Contract

and save 20%

Everything in Boost, plus:

* Available as part of our Hosting and Support bundle.

Our process

Simple steps, effective results

1

Enquire

Tell us about your website and what you need. We’ll have a chat to make sure we’re the right fit and answer any questions you have.

2

Review

We’ll take a thorough look under the hood of your website, checking for any issues, vulnerabilities, or quick wins before we get started.*

3

Onboard

We’ll get everything set up including access, tools, and backups, making sure your site is fully secured and in safe hands from day one.*

4

Relax

Sit back while we keep your site running smoothly, secure, & up to date. We’ll keep you in the loop with regular updates for peace of mind.

* A one-off £150 onboarding fee applies if we agree to go ahead after review.

Need ongoing WordPress support? Look no further.

We offer dedicated monthly hours with our flexible WordPress support retainers. Starting from 4 hours per month, simply use the slider to select the number of hours you need and instantly see your pricing.

Retainers are available at a reduced rate when combined with a Boost or Power support package, and require just 30 days’ notice to cancel. For additional hours or ad-hoc support outside of a retainer package, the rate is £75/hr.

Check out how we can help below.

Monthly Retainer Calculator

4h
18 hours/month
32h

Pair with a Support Package

£990 /mo
Get started

Templates

See what's new in the template library

No bloat or unnecessary elements. Just clean, fast, purposeful builds. Browse the library and find your next project’s head start. Discover more of our templates here.

Task examples

Keeping your website fresh

Whether you’re on a monthly retainer or just need occasional help, we offer flexible development support whenever you need it. Ad‑hoc support is billed at £75/hr, and below are examples of the kinds of tasks we can take care of.

Fancy some help?

Stay up to date

Read our latest posts for tips, tricks and industry insights.

A support package covers the essentials, like security, updates, and maintenance, to keep your website running smoothly.

A monthly retainer goes further—it’s like having an outsourced web team that can handle almost anything on your website, including updating content or images, adding new pages or blog posts, improving accessibility, optimising site speed, fixing errors, or adding new functionality like live chat or calculators.

A one-off £150 onboarding fee applies to all new support and maintenance clients. This covers the initial site review, setup, and getting everything in place before your plan begins (it doesn’t include work that would be undertaken under a monthly retainer). After that, you’re just on your monthly plan (basic, boost, or power) with no hidden costs or surprises.

If you also take out a monthly retainer for ongoing work, the onboarding fee is waived entirely.

We may recommend premium plugins if we think they would be beneficial to your site. These come at an additional cost, but this is up to you whether you want to purchase them or not. We will never purchase them on your behalf and then expect payment.

We aim to respond to all support requests within the following timeframes:

Basic package — 3 working days
Boost package — 2 working days
Power package — 1 working day (priority)

Please note that standalone support packages do not include billable hours — if you need hands-on work carrying out, this is covered under a monthly retainer or ad-hoc support.

Priority issues such as site downtime are always treated urgently regardless of plan.

No, you don’t have to host your website with us to get support, you can use your own hosting if you prefer. That said, we recommend our hosting – it’s fast, reliable, and allows us to manage your website more efficiently. Plus, it’s 20% cheaper when paired with a support package.
No worries—you’re not locked in. Our retainer and support packages are rolling monthly, so you can cancel at any time. We just ask for one month’s notice to close your package, giving you flexibility while ensuring continuity of service.
Yes! If your website experiences any technical issues or breaks, we’re here to help. Whether it’s a quick fix or something more complex, we’ll work to get your site back up and running smoothly as quickly as possible. For ongoing protection and peace of mind, our maintenance and retainer packages can help prevent issues before they arise. Ad-hoc support is £75/hour.

web support faqs

What we get asked

Thirsty for more more info? Read some of our most commonly asked questions or hit the button below to access the full FAQ.

We plant trees for every web support purchase

We’ve partnered with reputable environmental organisation, Ecologi, to ensure we contribute to global reforestation efforts by planting trees for every support purchase. 

Hosting Discount Surprise

20% OFF

PREMIUM HOSTING

When you purchase
web support 🤝 through us

Get top notch website support and Premium hosting without the premium price. It’s a no-brainer!